Banarasi Vastram (“we”, “us”), operated by JMK Hitech Networks Pvt. Ltd., respects your privacy. This policy explains what information we collect on www.banarasivastram.com and shop.banarasivastram.com, and how we use it.
1. Information We Collect
- Order information: name, billing/shipping address, phone number, email address, and order details — collected when you place an order or create an account.
- Payment information: processed entirely by secure third-party payment gateways. We never see or store your card numbers or banking credentials.
- Communication: messages you send us via contact forms, email, or WhatsApp.
- Technical data: basic analytics such as pages visited, device type, and approximate location, collected via cookies.
2. How We Use Your Information
- To process and deliver your orders, including sharing your delivery details with our courier partners.
- To send order confirmations, shipping updates, and respond to your enquiries.
- To send occasional updates about new collections or offers — only if you have opted in, and you can unsubscribe at any time.
- To improve our website, products, and customer experience.
3. Sharing of Information
We do not sell or rent your personal information. We share it only with service providers who need it to serve you — courier partners (for delivery), payment gateways (for transactions), and analytics tools — and where required by law.
4. Cookies
Our website uses cookies to keep your cart working, remember preferences, and understand how the site is used. You can disable cookies in your browser settings, though parts of the shop (such as the cart and checkout) may not function without them.
5. Data Security
We use industry-standard security measures, including SSL encryption, to protect your information. Access to personal data within our team is limited to those who need it to fulfil your orders.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by writing to info@banarasivastram.com.
7. Policy Updates
We may update this policy from time to time. The latest version will always be available on this page.
8. Contact
JMK Hitech Networks Pvt. Ltd. · Maurya Bhawan, B36/4-2, Saket Nagar Colony, Lanka, Varanasi, UP 221005 · info@banarasivastram.com · +91 70811 10055